Privacy-policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://www.kynexo.com/ (the “Site”).

INFORMATION WE COLLECT

1. Device Information:

When you visit our site, we automatically collect details about your device, such as your web browser, IP address, time zone, and cookies installed on your device. We also gather information about the pages or products you view, the websites or search terms that led you to our site, and how you interact with it. This is collectively referred to as “Device Information.”

We collect Device Information using the following methods

- *Cookies: Data files placed on your device or computer, often including a unique identifier. To learn more or to disable cookies, visit allaboutcookies.org.
- *Log Files: Track actions on the site and collect data like IP addresses, browser types, Internet service providers, referring/exit pages, and timestamps.
- *Web Beacons, Tags, and Pixels: These tools help us track how you navigate through the site.

2. Order Information:

When you make or attempt to make a purchase, we collect details such as your name, billing and shipping addresses, email address, and phone number. This information helps process and fulfill your order. Payment details are used solely for processing your order and are automatically deleted after the transaction.

“Personal Information” in this policy refers to both Device Information and Order Information.

HOW WE USE YOUR INFORMATION

Order Information: We use this data to process and fulfill orders, including arranging shipping and providing order confirmations. It also helps us:

- Communicate with you.
- Monitor orders for risk or fraud.
- Share information or marketing based on your preferences.

Device Information: This helps us identify potential risks and fraud (especially using IP addresses) and optimize our site, allowing us to analyze how customers interact with the site and improve our marketing efforts.

SHARING YOUR INFORMATION

We use Google Analytics to better understand how our customers use our site. For more details on how Google uses your information, visit Google’s privacy policy. To opt out of Google Analytics, click here.

In certain cases, we may share your personal data to comply with legal obligations, such as responding to subpoenas or protecting our rights.

TARGETED ADVERTISING

We use your personal data to present you with relevant advertisements and marketing content. Learn more about targeted advertising on the Network Advertising Initiative's educational page.

To opt out of targeted advertising:

- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

For additional options, visit the Digital Advertising Alliance’s opt-out portal.

DO NOT TRACK

Please note that our site’s data collection practices remain unchanged in response to “Do Not Track” signals from your browser.

YOUR RIGHTS

If you reside in Europe, you have the right to access, correct, update, or request deletion of the personal data we hold about you. For such requests, contact us using the information below.

We process your data to fulfill contracts with you (like when you place an order) or to pursue our legitimate business interests. Be aware that your data may be transferred outside Europe, including to the U.S. and Canada.

DATA RETENTION

We retain Order Information for our records until you request its deletion.